How Not To Tweet Your Customers

Posted by on Jul 22, 2010 in Career | No Comments

*This post originally appeared on Talent Zoo’s Beneah The Brand blog.     We’ve all heard the horror stories of businesses handling complaints and bad feedback on social media poorly. Social media is all about transparency and opening up new lines of communicating with customers. Some business owners, however, can feel sucker-punched when they receive negative ...

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